Shipping policy

Thank you for shopping with Hearth Living. We aim to provide a smooth and reliable delivery experience for all our customers across India. Please review the shipping details below to understand how orders are processed and delivered.

Order Processing Time

All orders are processed within 1–2 business days after they are placed.

Orders are processed from Monday to Saturday, excluding public holidays. Once your order is processed, it will be prepared for shipment through our logistics partners.

Shipping Methods

We partner with trusted courier and logistics providers through our fulfillment platform to ensure safe and timely delivery of your orders.

Our shipping partners may include various national courier services depending on your delivery location.

Delivery Timeframes

Delivery times may vary depending on your location. For most locations across India, orders are typically delivered within:

5–8 business days

In some remote or rural areas, delivery may take slightly longer depending on courier availability.

Shipping Costs

We currently offer Free Shipping across India on all orders unless otherwise stated on the product page or during promotional offers.

Any applicable shipping charges will be clearly displayed during checkout before completing your purchase.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation message or email containing your tracking details.

You can use this tracking number to monitor the status of your delivery through the courier partner’s tracking system.

Delivery Issues and Delays

While we aim to deliver your order within the estimated timeframe, certain situations may cause delays, including:

  • High order volumes

  • Courier service delays

  • Weather conditions

  • Natural disasters

  • Incorrect shipping information provided by the customer

If your order is significantly delayed, please contact us and we will assist you in resolving the issue.

Incorrect Address

Customers are responsible for providing accurate shipping information during checkout.

If incorrect or incomplete address details are provided, this may result in delays or failed delivery. Hearth Living cannot guarantee delivery if the shipping details are incorrect.

International Shipping

At this time, Hearth Living only ships within India. We do not currently offer international shipping.

Contact Us

If you have any questions about shipping or your order status, please contact us:

Store Name: Hearth Living
Email: hearthliving.store@gmail.com
Our support team will respond within 24–48 hours.